Open Enrollment Office Hours

Drop in for an open session to ask questions or seek clarification on issues related to medical, dental, vision and reimbursement benefits for 2026.

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Open Enrollment for 2026 benefits will take place Oct. 6-24, 2025.

There several changes coming for 2026, including the move to Cigna Healthcare for the administration of all medical plans. This change will help mitigate plan expenses and offer a broad network of providers. While the network covers nearly all current providers, employees will be able to check and ensure theirs are included, and if not, how to request they be added.

While Duke will continue to offer the same five plans as in 2025, a new high deductible plan called Duke Advantage that includes a Health Savings Plan (HSA) is also being introduced for 2026. This new plan is designed with a lower monthly premium but a higher deductible, so it may not be suitable for those who are more frequent users of healthcare services.