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Managing From the Middle

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Thursday, September 08, 2022
9:00 am - 12:00 pm
Joy Birmingham, Associate Director, Duke Learning & Organization Development

For employees of Duke University and DUHS.
Continuing Education Credits (CEUs): 0.3

This session focuses on how to communicate effectively with those in higher levels of the organization to ensure the best results for all members of the Duke community. We will explore the many competencies required in the art of persuading others to follow your lead.

At the conclusion of this course, participants will be able to:
•Develop skills to influence others, even without positional power.
•Diagnose their level of skill in working with those in higher level positions, as well as with peers across Duke.
•Create an individual development plan to increase their influence skills and effectiveness in communicating with those at all levels of leadership within Duke.