Communication for Effective Teams: Moving from conflict to collaboration

This session will cover general information about how conflict in the workplace, when understood and properly leveraged, can be an opportunity for relationship building and improving team dynamics. The discussion will include a deeper dive into why conflict happens, the distinctions between productive and unproductive conflicts, and how to resolve conflict in a way that meets the moment and moves team members forward. This interactive session includes opportunities for individual exploration and relational skill building. Participants will consider real world scenarios and enjoy opportunities to practice skills for conflict management.  

Facilitated by: Elizabeth Jones, Ph.D., Director for Education and Outreach 

Wednesday, May 6, 2026 | 9:30 AM - 11:30 AM | REGISTER HERE

Registrants will receive additional information about the location, including parking, prior to the session. Please contact oie-education@duke.edu if you have any questions or concerns.